Return and Refunds

At BlissRidge LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully before requesting a return or refund.

Return Eligibility

You may request a return within 30 days of receiving your order, provided that the item:

  • Is unused and in its original condition.
  • Is returned in its original packaging.
  • Includes all accessories, manuals, and parts (if applicable).
  • Is accompanied by proof of purchase or your order number.

Items that do not meet these conditions may not be eligible for a return or refund.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Personalized or custom-made products
  • Gift cards
  • Downloadable digital products
  • Perishable goods
  • Personal care or hygiene items that have been opened or used
  • Items marked as "Final Sale" or "Non-Returnable"

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us process your request quickly, please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and its packaging

After reviewing your request, we will determine the appropriate resolution, which may include a replacement, refund, or other suitable remedy.

Return Process

To start a return:

  1. Email us at blissridgeusa@gmail.com.
  2. Include your order number and reason for the return.
  3. Wait for return instructions before sending your item.
  4. Securely package the item and ship it to the return address provided by our support team.

Please do not send returns without first contacting us, as this may delay processing.

Return Shipping Costs

  • If the return is due to a damaged, defective, or incorrect item, we may provide a prepaid return label or reimburse reasonable return shipping costs, where applicable.
  • If the return is for any other reason (such as a change of mind), the customer is generally responsible for return shipping costs unless otherwise required by law.

Original shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

If approved:

  • Refunds will be issued to your original payment method.
  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team for assistance.

Order Cancellations

Orders may be canceled before they have been processed or shipped.

If your order has already been shipped, you will need to follow the standard return process after receiving the package.

Late or Missing Refunds

If you have not received your refund after the expected processing time:

  • Check your bank account again.
  • Contact your credit card company or payment provider, as processing times may vary.
  • If you still have not received your refund, please contact us for assistance.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

BlissRidge LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: blissridgeusa@gmail.com

Website: https://blissridge.us/